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Serving Tewksbury, MA and surrounding areas. (978) 230-0352
Effective Date: January 1, 2026
These Terms and Conditions govern your use of the website located at tewksburyconcrete.com (the "Site") and any services provided by Premier Tewksbury Concrete ("Company," "we," "us," or "our"). By accessing the Site or engaging us for services, you agree to be bound by these Terms. If you do not agree, do not use the Site or our services.
By using the Site, requesting an estimate, or entering into a service agreement with us, you confirm that you are at least 18 years old, have the legal authority to enter into contracts, and accept these Terms in full. We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the Site or our services after a change constitutes acceptance.
Premier Tewksbury Concrete is a concrete contractor serving residential and commercial customers in Tewksbury, MA and surrounding communities. Our services include, but are not limited to, concrete driveway installation, patio construction, sidewalk building, foundation work, retaining walls, stamped and decorative concrete, and related concrete services. Specific services, scope, and deliverables are defined in a written estimate or contract signed by both parties before work begins.
All estimates are provided in writing and are valid for 30 days from the date issued, unless otherwise specified. An estimate is not a binding contract until both parties have signed a written service agreement.
Pricing may change if the scope of work changes after an estimate is issued. Any changes to the agreed scope must be documented in a written change order signed by both parties before the additional work is performed.
We reserve the right to adjust pricing if site conditions discovered during work materially differ from conditions visible at the time of the estimate. We will notify you of any such adjustment before proceeding.
Project start dates are scheduled based on availability and weather conditions. Concrete work cannot be performed safely in freezing temperatures or certain weather events, and we reserve the right to reschedule if conditions make it unsafe or impractical to proceed.
If you need to cancel or reschedule, please notify us as soon as possible. Cancellations made after materials have been ordered or significant preparation work has been completed may result in a charge for those actual costs incurred.
We reserve the right to cancel a project if site access is denied, if conditions are discovered that make the project unsafe or legally impermissible, or if payment terms have not been met.
Payment terms are specified in your written service agreement. In general, a deposit may be required before work begins, with the remaining balance due upon completion of the project or as otherwise specified in the agreement.
Invoices not paid within the timeframe specified in the service agreement may be subject to late fees as described in that agreement. Unpaid balances may be referred to collections if not resolved after reasonable notice.
If a check is returned for insufficient funds, you may be charged the associated bank fee in addition to the original amount owed.
Where required, we will obtain necessary building permits from the relevant local authority before work begins. The cost of permits is typically included in or separately itemized on your written estimate. You are responsible for ensuring that any work requested complies with your local zoning regulations, homeowners association rules, or other restrictions that apply to your property. We will not knowingly perform work that violates applicable local regulations.
We stand behind our workmanship. Any warranty specific to a project will be stated in your written service agreement.
Concrete is a natural material and minor surface variations, hairline cracks, and color variation are not defects. These are normal characteristics of concrete and are not covered by any workmanship warranty.
We are not responsible for damage caused by events outside our control, including but not limited to: extreme weather, frost heave, tree root growth, flooding, acts of nature, or misuse of the completed surface (such as using deicers not recommended for concrete, or exceeding load-bearing capacity).
The Site itself is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or harmful components.
To the fullest extent permitted by applicable law, Premier Tewksbury Concrete shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or from any services provided, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from services performed shall not exceed the amount you paid for the specific project giving rise to the claim.
If a dispute arises from these Terms or from our services, we encourage you to contact us directly first at team@tewksburyconcrete.com or (978) 230-0352. Most issues can be resolved quickly through direct communication. If a dispute cannot be resolved informally, it will be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, unless you are asserting a claim that qualifies for small claims court.
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any legal proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Massachusetts.
You may use this Site for lawful purposes only. You agree not to use the Site to transmit harmful, fraudulent, or objectionable content, to attempt to interfere with the Site's operation, or to collect information about other users without consent.
All content on this Site, including text, images, and logos, is owned by or licensed to Premier Tewksbury Concrete. You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written permission.
We reserve the right to modify these Terms at any time. Changes will be posted to this page with an updated effective date. Your continued use of the Site or our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
Questions about these Terms? Reach us at:
Premier Tewksbury Concrete
6 Pillsbury Ave, Tewksbury, MA 01876
Email: team@tewksburyconcrete.com
Phone: (978) 230-0352